Code of Ethics

At HSI, our client relationships are built on bonds of mutual respect, loyalty and discretion. We understand the trust placed in us with each contract and we honor that commitment with an absolute commitment of our own: to do everything we can to deserve the trust placed in us and to do nothing that would compromise it.

We pledge to every client that we will always:

• Respect the confidentiality of information received from both clients and candidates.
• Maintain the anonymity and confidentiality of a client until permission for disclosure has been given.
• Screen, evaluate and reference all candidates as part of the hiring process.
• Abide by all provisions and laws of the Employment Agencies Act, the Human Rights Code and/or the Equal Employment and Opportunity Commission.
• Stand behind our work with a comprehensive performance agreed guarantee period.

We further pledge that we will never:

• Submit unsolicited resumes.
• Forward a resume without the candidate’s consent.
• Solicit the employees of an active client.
• Recruit any employee we have previously placed.
• Knowingly withhold pertinent information about either a client or a candidate that might influence the other’s decision.

For details of our fee structure, rate card and corporate brochure please drop us an email to assist@hospitalitysearch.co.uk or give the office a call.