Our Approach

We work closely in partnership with our clients where honest two way communication is regarded as the foundation to success. We also work closely with a number of clients, recruiting people across various role categories and sectors worldwide. Our expertise within Hospitality means we are well placed to provide broad support to our clients on a range of matters. We’ll challenge our clients thought processes, as a good business partner would do, so that we leave no stone unturned when looking for the best talent to join your organisation.


The most common form of recruitment. We will be briefed by clients as and when they have a vacancy they need support with. We structure our teams to cover all sectors of the Hospitality Industry. Once we understand your vacancy requirements we will allocate you an Account Manager who will be your single point of contact regardless of your role requirements. Your Account Manager will manage our internal resource to ensure we deliver suitable candidates promptly, according to your expectations. Your Account Manager will provide expert market intelligence and liaise with you all through the candidate sourcing, interview and on-boarding processes. Although we work with several different organisations, we listen to how you want to work and tailor our approach accordingly. We only charge a recruitment fee when hiring one of our candidates presented and furthermore we guarantee to replace a candidate once free of charge if the client or the applicant terminates the contract within a defined period of time.


Trustworthiness and confidentiality with a strong emphasis on high-quality standards and strict confidentiality and fulfilment of the data protection guidelines shows our professional and respectful approach towards working with our candidates and clients.


Some recruitment companies charge a premium for headhunting, but with HSI it’s all part of the service. To supplement the various candidate sourcing techniques we use, we proactively head hunt for all positions, regardless of level or salary, to give you a pool of candidates that are exclusive to you. We identify and target suitable candidates from preferred backgrounds who can hit the ground running, giving you the edge over your competitors.


We have an extensive talent bank of over 750,000 live candidates, specific to hospitality search, which is proactively managed and updated on a regular basis to ensure it doesn’t become obsolete. We have access to a further 1 million candidates on a day to day basis through utilising external databases.


We can also provide information about local labour markets for clients would want to bench mark salaries in their region.


We work with, and have successfully completed retained assignments for, a lot of the AAA International Hospitality companies. As we specialise in Leisure & Hospitality sectors our network is specific to these markets. We know who the “movers and shakers” are and our knowledge of these sectors means we have a depth of understanding about which businesses are performing well and who are the key executives driving the performance. You will be allocated a dedicated executive search consultant who will meet you to understand your requirements, in addition to identifying the culture, values and key behaviours that are important to the fit of your organisation.

With our five locations in key markets around the world, we offer in-depth market knowledge as well as efficient and individual support.


All of our highly professional consultants have profound experiences in either the hotel, catering or tourism industry. They are all experts in their respective fields and possess additional qualifications in business economics.